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LMIT
570 Edgewater Drive
Wakefield Ma 01880 February 9, 2004 Dear Sir or Madam: This letter is in regards to the services of Mark S A Smith of OCE Inc. My first exposure to Mark was as an attendee in a session he was hosting on increasing profits in any business. Immediately I was impressed with his effective delivery of the practical real world concepts, which were just general enough to apply to any business, yet specific enough to implement. In this interactive session, Mark provided ample time for audience feedback followed by specific answers to questions, showing his impressive in-depth experience in business matters. By the session’s conclusion, Mark had delivered the promised subject matter in a manner that empowered all attendees to immediately implement the lessons, with an energy that provoked and challenged the entire audience. Unlike some speakers, who have stage presence and little “one-on-one” personality, Mark possesses both as I found in our subsequent in-person and phone conversations. Mark is helping my business unit become once again profitable and successful. I very much look forward to working with Mark in the now brighter future. I obviously recommend Mark for any business consulting engagement, as I believe he is universally qualified in creating positive results in business activity. Sincerely, Chris Grandmont Program Manager
Lockheed Martin Information Technology
Mark Roberson
702 Parkside Drive
Woodstock, GA 30188
678-445-9853 12/27/2003 Dear Mark, I wanted to take this opportunity to thank you for all of the wonderful information you have provided me on selling and marketing over the past 10 years. I have certainly benefited financially and professionally from the creative products and effective tools your company supplies. When I first attended one of your Guerrilla seminars in Tampa, FL in 1994, I was making around $45,000 per year as a medical sales representative. After listening to you and your methodology of capturing and securing key customers, I was able to double my income in 1 year to $93,000.00. As you know, I stayed in communication with you and we continued to tweak and tinker with the plan. You continued to provide me with suggestions as to want to read and listen to along with your own awesome insights. As I continued to implement the strategies and tactics, my income and sales continued to increase again and again. I am now earning over $200,000.00 per year based in Atlanta selling medical devices to brain surgeons. I am recognized as “Top Gun” sales professional within my company. I win most of the sales contests and have been in the Presidents Club for the past 3 years! Sales increases per year are in the range of $500,000.00 per year selling capital and disposables to hospitals. Managing my territory and customers is like running a small company. The companies that I have worked for Pitney Bowes, Stryker, Biomet, and Integra Neurosciences provide excellent product training but fall short of providing your type of focused customer focused training. If not for your great ideas it would have been much harder to reach this plateau. As I climb higher, I look forward to using all of your products again as a review and reminder of the advanced basics of selling. By the way, I thought
Guerrilla Teleselling was one of the best books I have read! Sincerely, Mark Roberson
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